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Cancellation Policy

You have the right to withdraw from this contract within fourteen days without the need to state any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must contact us (Angelplatz GmbH, Angelplatz.de, Zuckmayerstr. 15, D-65582 Diez, Germany, phone +49 (0) 6431/9769690, fax +49 (0) 6432/91392860, email : info@angelplatz.de) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached Refund Request Form Template but it is not obligatory.

  • For returns and customer support, please use the following address and contact details:
  • Fishing place Ltd
  • Industriestraße 32
  • 65582 Diez
  • Tel .: (0 64 31) 97 69 69-0
  • E-mail: info@angelplatz.de
  • Website: http://www.angelplatz.de

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You have to return the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract to Angelplatz GmbH, angelplatz.de delivery warehouse, Industriestraße 32, D-65582 Diez, Germany to hand over. The deadline is met if you send the goods before the period of fourteen days has expired. You have to bear the regular costs of the return if you do not send the goods back to us from Germany or Austria. If you send the return from Germany or Austria, you have to bear the regular costs of the return if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of 40 euros or if you are charged at a higher price Item have not yet rendered the consideration or a contractually agreed partial payment at the time of revocation. Otherwise, the return is free of charge for you if you send the return from Germany or Austria. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

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06431 - 97 69 69 0 info@angelplatz.de If you need further assistance, our team can be contacted via phone or email and are happy to help with any enquiries. 9am to 00pm

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